World of Warcraft help
Risk, ETA and account notes for World of Warcraft services.
About World of Warcraft
Which region and season?
Retail, Midnight Season 2 (patch 12.1.5), on US and EU realms. Weekly runs are scheduled around the reset: Tuesday in the Americas, Wednesday in Europe.
Do I play my own character in Mythic+ and raids?
Yes, play-along is the default: you join the group on your character and keep your loot. Hands-off is available if you can't be online.
How is gold delivered?
Face-to-face trade, in-game mail, or by buying an item you list on the Auction House — your order page explains each step.
Do I have to share my login?
Only for hands-off orders. Play-along orders, coaching and currency never need your password. For hands-off, your login goes into the encrypted vault on your order page, only the assigned PRO can open it while the order is active, and it is deleted after delivery.
Gold
How is gold delivered?
After payment you name your realm, faction and character. We trade in a capital city, send it by mail, or buy an item you list on the Auction House — the order page explains each step.
Renown & Reputation
Can you start from the renown level I already have?
Yes. Pick the package that covers the levels you still need; if you are part-way through, tell us your current level in the order chat and the team stops at the target.
Is this played on my character?
Yes. Renown comes from world quests, weekly tasks and events done on your character, so a PRO logs in through the encrypted vault while the order is active.
Player Housing
What does the house builder do?
A PRO who knows the housing editor joins your plot for the hours you book and builds or redecorates rooms with the decor you own, following your style notes.
Do I keep the decor and rewards?
Yes. Everything earned during the order — decor, coupons, cosmetics from Decor Duels — stays on your account.
Midnight Activities
Are weekly currencies capped?
Some Midnight currencies have a weekly cap. When an amount is larger than this week allows, the team finishes it over the next resets and the ETA on the order page says so.
Can I play while you farm?
Hands-off orders need the character offline while a PRO is logged in. The order chat lets you pause the work for a session of your own.
Achievements & Glory
Do I get the rewards tied to the achievement?
Yes. Any reward the achievement grants — a mount, a title or a toy — unlocks on your account when the achievement completes.
Why do the battleground metas take weeks?
They need many wins and specific objectives in random battlegrounds, so the team plays queues over several weeks. Progress is posted on the order page.
Legacy Raids
What does loot priority mean here?
The group funnels the drops to you: on the Midnight Season 1 raids you receive about 4–5 items per boss that fit your class and spec.
Is the gear still useful?
Legacy raid loot is below current-season item level. Players buy these clears for achievements, appearances, set pieces and catch-up gear on alts.
Honor & PvP Farms
Is it hands-off?
Yes. Honor, tokens and rated wins are earned in PvP queues on your character, so a PRO plays it through the encrypted vault.
Does an RBG win batch change my rating?
Wins at your bracket move your rating up. If you want a fixed rating target instead, use the Rated Battlegrounds choices of the rating service.
Still need help?
- About an order: open “Need help with this order?” on the order page — it's linked automatically.
- Anything else: contact support after signing in with your email.